Fixing Outlook Issues

Although Microsoft Outlook appears to be an advanced email application for the users, sometimes it may cause issues. According to the Outlook tech support center, several users contact them complaining about the various Outlook problems they encounter while using the application. One of the most common problems cited by the users is when they are not able to access the email program.

In such cases, you can use the following instructions provided by the Outlook tech support team to troubleshoot and fix the issue.

Issues related to browser

• If such Outlook problems arise due to browser related issues, you need to first refresh the site. For this, press CTRL + F5 keys at the same time on your browser i.e. Firefox, Explorer, Chrome etc. 
• You can also try using alternative urls such as m.outook.com to open the Microsoft Outlook application. 
• You can also try deleting the temporary cache and cookies on your browser. This is advised in order to make sure that you are using the most recent version of the web page. At any point of time, you can also contact the Outlook tech support team to get more information on clearing the cache files. 

DNS problems

• DNS or a Domain Name System enables the identification of a site IP address (192.168.x.x) with words (*.com) so that it can be remembered easily by the users. The DNS services are usually provided by the Internet Service Providers.
• So, if the issue in Outlook is related to Outlook, you can first clear your local DNS cache and enable the most recent cache that your ISP has. If you are using Windows OS, you can click on Start, Command Prompt and then type "ipconfig /flushdns". Now, press Enter.
• Sometimes, you may be able to access a specific website at office or from a 3G network, but it may not work on your computer. In such cases, it is always recommended to use an alternative DNS service different from that provided by your ISPs. You can consider using OpenDNS or Google Public DNS as both these are excellent and free public DNS services.
• But before changing the DNS, make sure the Outlook issue is caused due to it.

These steps can help in troubleshooting and fixing the Outlook issues, where you cannot access the application. To get more information on the Outlook features, feel free to dial our 24/7 technical support number.