Monday, April 28, 2014

Making A Call Using Windows Live Messenger

Windows Live Messenger is an application released by Microsoft, which helps the users to be in touch with friends and relatives no matter in which part of the world they live. It is easy to make calls using this Windows Live messenger application. Well, given below are some easy instructions given by the Windows online support team to make a call using the program.

Instructions

  • Start the process by opening the Windows Live Messenger application in your system by accessing the Start menu.
  • Then, you need to click the button named Menu from the Windows Live Messenger window. 
  • Then, click the option called Actions followed by selecting Call.
  • If you need to make a call to a person who is in the contact list of your computer, then click the option called Call a Computer. Now a dialog box named Select a Contact will open in your desktop screen. Select the name of the contact that you want to call followed by clicking the button called OK. Now, you will be sending an invitation to the contact you have dialed and his computer will start ringing. This step is to call a person who is there in the contact list of your computer.
  • However, if you need to call any person who is in the contact list of your phone, you need to click the option named Call a Contact’s Phone. Next step is choosing the contact that you need to make a call. This is done by selecting the name of the contact that you want to call from the dialog box named Select a Contact. Now, the phone of the person whom you have dialed will start ringing. This step is to call a person who is in the contact list of your mobile phone.
  • There is an option to make calls to all people who are not in your contact list including both computer and phone. For this purpose, you need to click the option called Call a Phone.
  • Now a Windows Live Dialer will be seen on your screen. Now, just enter the phone number that you want to call followed by clicking the option called Call. This step will help you to make a call to a contact that is not in your contact list.
The above said instructions will help you to make a call using the Windows Live Messenger. To know more about, contact the Windows online support center.

Thursday, April 24, 2014

How To Configure Outlook To Use SkyDrive For Attachments

When it comes to sending files and attachments through email messages, users have quite a few options at their disposal. Most of the email service providers limit the maximum size of the attachment per email message. Usually this is in the 20MB size range but in some cases, it may rarely go above 30 MB or more. The users always have the option to send multiple email messages if they need to transfer files larger than this size to the recipients, but they can also use much more comfortable options.

When it comes to the Outlook.com service from Microsoft, users have two options at their disposal for sending file and email attachments. The Files to be sent can be attached directly to the email message or can be uploaded to the file hosting service SkyDrive of Microsoft. It is always better to use SkyDrive as it enables the user to bypass the attachment size per email message. The users can upload the files that they wish to share with the recipients to SkyDrive, outlook.com adds a link in the email message, and the recipient can click on this link to download the file that is uploaded in SkyDrive.

Outlook.com is set to decide whether to make use of SkyDrive to host the attachments or not. It usually does this for Office documents and attachments that are large. The user will be able to change that behavior so that SkyDrive can be used every time the user is sending attachments. The Outlook setting steps to be done to make Outlook use SkyDrive for sending attachments are explained below.

Instructions
  • Turn on your PC, navigate to Outlook.com and sign into your Outlook account. 
  • At the top right corner, you will be able to see the Settings button. Click on it and then select More Mail Settings from the context menu. 
  • Find out Writing email and then click on the attachments there. 
To configure attachments, follow the below discussed steps.
  • Always send the files using SkyDrive. 
  • Send the files as attachments only. 
  • Allow the Outlook program to make the selection. 
These are the Outlook setting steps to make the Outlook program use SkyDrive for sending attachments. If you have any doubts in any of the steps, you may contact our tech support team. They will help you to finish the steps successfully.

Monday, April 21, 2014

New Bug Exploit For Windows XP

Windows XP’s ndproxy.sys driver is in deep trouble as a new zero-day exploit that has been causing issues for the driver was reported by Microsoft. The Telephony API from Microsoft, whose operation involves the driver, is what Sophos, a security vendor says.

What Sophos' Paul Ducklin Says?
In a blog post, Sophos' Paul Ducklin commented, "Even though EoP (Elevation of Privilege) holes aren't directly exploitable by remote attackers, cybercriminals can combine an EoP with a conventional exploit, such as a drive-by malware attack against your browser or other content-rendering software".

No patch release

Currently there has been no patch release for the counteraction against the bug exploit. Windows 2003 and Windows XP are the main two versions of the Windows operating system that have succumbed to the bug exploits.

Tweaking the registry

For availing protection against the bug, Ducklin says that a "simple registry tweak" is all that is enough. Ducklin also says that the bug exploit that is used to full effect by the hacker could "run arbitrary code in kernel mode." He also says, "An attacker could then install programs; view, change, or delete data; or create new accounts with full administrative rights,”. He also mentioned that the kernel mode "is like being an administrator's administrator".

Upgrade from Windows XP


Therefore, to get away from all problems that a user may encounter, the best option Ducklin suggests is to use Windows versions that have had recent releases like Windows 7. With support for Windows XP already over, Microsoft urges its Windows XP customers to move forward to their latest operating systems. Windows Vista, Windows 7 and Windows 8 have all been released post the arrival of Windows XP and the Windows 7 has turned out to be a runaway success with most number of users around the world.

'Interim workaround' from Microsoft

Microsoft has currently come up with an 'interim workaround' so that the problematic NDPROXY.SYS driver does not load and instead, loading of an empty driver file takes place. He also says, ”Simply deleting the file won't do, as the Windows driver cache will helpfully restore it for you. (Anyway, deleting the file is permanent and thus a hassle to reverse if it doesn't work out)".

Bug exploits can be a huge concern for customers and for them to get assurance regarding the working of their OS from Microsoft, they may contact the Windows tech support center. Windows tech support center is the premier tech support service providing Windows customers with the best solutions and assistance.

How To Setup Secure Email In Outlook

If you are an Outlook email client user, you may have to set up secure email messages in the Outlook program. If you do not know the steps to setup email in Outlook, you need not worry. This article discusses in detail the steps to setup email in Outlook program. You can follow the steps discussed below in this article to complete the setup easily and efficiently.

Instructions

  • Turn on your PC and wait until it boots completely. After the computer has loaded completely, open the Microsoft Outlook program. This can be done by double clicking on the Outlook icon or selecting Outlook from the All Programs list. 
  • In the Outlook window, select Tools and then go to Email Accounts. 
  • You may then select the Add new email account radio button. 
  • Click on the Next button. 
  • As the next step, select POP3 radio button and then click on the Next button. 
  • Type in the following account information, 
Your Name: your name as you need it to appear in the From field of the email messages that you send.

Email Address: youraddress@stanford.edu

Account Type: POP3

Incoming mail server: null

Outgoing mail server: smtp-secure.stanford.edu

User Name: your SUNet ID

Password: leave this field blank

Uncheck Require Secure Password Authentication (SPA)
  • Click on More Settings. Doing this will open the Internet E-mail Settings window. 
  • In the General tab, type in a Mail Account name that you will be able to identify easily, like Stanford Secure Email. 
  • In the Outgoing Server tab, type in the following account information, 
Select the My outgoing server (SMTP) requires authentication checkbox.

Select the Log on radio button.

User Name: your SUNet ID

Password: leave this field blank

Uncheck the Remember password box.

Uncheck Require Secure Password Authentication (SPA) checkbox.
In the Advanced tab,

Set the Outgoing server (SMTP) to 465

Set the Use the following type of encrypted connection to SSL
  • Click on the OK button. Doing this will close the Internet E-mail Settings window.
  • You may now click on the Next button.
  • Click on the Finish button. Your new account will be created.
  • The Outlook program will automatically check all the accounts for new email messages at specific intervals. You can set the Outlook program to exclude your secure email account. In the Outlook window, select Tools> Send/Receive> Send/Receive Settings> Define Send/Receive Groups. 
  • Click on the Edit button and choose your secure account.
  • Uncheck the Include the selected account in this group checkbox and press the OK button. Click on the Close button.
These are the steps to setup secure email messages in the Outlook program. For further help, contact our tech support desk.