Monday, June 16, 2014

Making Use Of Office Diagnostics To Recover From An Outlook Crash

The Outlook program is in use by a plethora of computer users. The Outlook program can crash due to a number issues related to the program and the computer. In most of the cases, the user will not be able to find out the exact cause of the Outlook crash. In order to repair Outlook and to find out the underlying cause of the issue, Microsoft has provided an inbuilt Office diagnostics tool. This tool scans the program and gives a detailed report on the Outlook problems. After giving the report, the tool then goes to repair the issue in the best possible way. 

This diagnostic tool is designed to provide the reasons for the crash and the possible solutions to the problem. After the Office Diagnostic tool completes the report, it prompts the user to share the report with Microsoft and then redirect to a webpage that will give a detailed method on the steps to fix the problem that has made the program to crash. Microsoft has assured that the diagnostics report provided by the users is perfectly anonymous and cannot be traced back to them. Most of the users refrain from sending the error reports and other reports to Microsoft, due to privacy reasons. The users are under the impression that the process is long and tedious, but this is not true.

The information that the user sends to Microsoft will not only accurately define the problem, it will also help the user to repair the Outlook program. The Office Diagnostics tool from Microsoft offers a wide range of diagnostics tests that help the user to find out the problem with the Outlook program. One such test is the Setup Diagnostic test that will scan all the installation files and registry keys of Outlook to find out the issue. The process might take about 15 minutes to finish. You will have to remain patient until the test finishes successfully. The function named Disk Diagnostic scans the computer’s hard disk for any faults in the file system. 

Make sure that no other program is running, before starting the disk diagnostic test. Next comes the Memory Diagnostic test. This test scans the Random Access Memory of the computer for any errors or faults. The user can also perform Update Diagnostic and Compatibility Diagnostic tests that scan for available updates for the program. If you wish to know more on the Outlook problems, you can contact our tech support team.

Thursday, June 12, 2014

New Update For Box App In Windows 8.1 And Windows Phone 8

Recently, there was an announcement made by Microsoft regarding the availability of Box cloud storage facility update for Windows and 8.1 users. The latest update of the app promises to offer several interesting options to the Windows 8 and 8.1 users, as far as the cloud storage services are concerned.

Box is a renowned name in the field of cloud storage services, and the company has been introducing several updates to users frequently. The latest one for Windows 8 and 8.1 OS includes a whole bunch of enhancements and improved features, for both the operating systems. According to the technicians available at the Windows support number, Box cloud storage app is installed on over a million Windows-based devices, and users have been pretty satisfied with the available storage options. In a way, these features are only helping in increasing the sales of the Windows 8 and Windows 8.1 operating systems.

Upon hearing news of the latest update, many Windows 8 users started dialing the Windows support number to know about the new features they would be getting. As per sources, the latest update of the Box cloud storage service is said to improve the overall performance of the app on both these platforms. The advanced options include improved navigation experience, as well as improvements related to core elements of the apps. These are mainly related to the transfer manager, menus and much more options available in this cloud storage app. There is also an additional support for Polish and Turkish, which bring the total number of languages supported by this app to nineteen. The update mainly focuses on making the user experience more comfortable yet advanced on both Windows 8.1 and Windows Phone 8.

As stated by the company in a blog post, the latest release i.e. v2.0 includes faster and more reliable options as compared to the previous version. This is because they have rebuilt both the apps and improved the consistency and usability of many features in it, such as the transfer manager options, menus, breadcrumbs, and other related navigation experiences for the user. In short, the user would no longer need to worry about the storage of the information at all.

The Box app for both Windows 8 and Windows 8.1 operating systems is available at the Windows Store. To know more about downloading this app and other features in it, feel free to contact our Windows tech support team.

Monday, June 9, 2014

The Latest Update For Xbox One Released

Microsoft has been offering monthly updates for its latest Xbox One gaming console ever since it was launched in November last year. Following the same course, the tech giant recently rolled out a new update for Xbox One, which interestingly, rather than incorporating any new features in the console, will mainly focus on addressing most of the persistent issues in the device.

Microsoft chat support team said that this new update for Xbox One was earlier released in its beta testing program as a pack of patches that included fixes for issues like gameplay recording and multiplayer voice chat. After analyzing the upgrades for almost a week, Microsoft launched the final update for Xbox One in the last week of May.

The major segments that this newly launched system update will deal with include the issues in recording a video, and problems in the Party Chat feature. The update will offer a fix for Game DVR to assure that no more issues arise while recording a gameplay video. Microsoft chat support team also highlights that the System Update button in the gaming console will stay grayed if there is no important update available for the device. Microsoft tech support team has also revealed that Xbox One will now support external storage, and allow expanding the available memory with up to two USB 3.0 hard drives.

The latest update offers attractive deals for Gold members, and allows accessing an array of free Xbox One’s Games with Gold subscription. In addition to that, apps such as Netflix and Hulu Plus will not be concealed under the Gold membership barricade anymore. The update will also allow users to set up an account in Xbox One and sign in automatically when the device in turned on.

It is noted that though Microsoft’s Xbox One and Sony’s PlayStation 4 were launched in the same time frame, Sony released the first update for its gaming device by the end of April. The update for PS4 mainly included features to improve the video and screenshot sharing functions, as well as redefine the built-in video-streaming features.

On the other hand, Microsoft releases monthly updates for its Xbox One gaming device, focused on incorporating new features as well as addressing persisting issues in the console, and is supposed to carry on with the trend for an unknown projected period. Let us wait and see how this strategy helps Microsoft’s Xbox gaming device outshine other competitors.

Tuesday, June 3, 2014

End Of Support For Windows XP Could Make Your ATM Transactions Insecure

Your visit to an ATM might soon become a security risk if your bank does not act fast. The different banks across the world just have less than a month to upgrade their Automatic Teller Machines, commonly referred to as ATM machines with software programs that currently operate on Windows XP operating system. Microsoft had ended the tech support for the Windows XP operating system on 8th April 2014. This means that Microsoft will not be providing any security updates to fix patches in computers that make it vulnerable to cyber attacks. This was confirmed after contacting the Windows support number.

Microsoft says that since they have announced in September 2007 that support for the Windows XP operating system would end, it has been working hard to make the users informed about the end of support and to help them in migrating to a modern operating system that is supported by them.

One of the Microsoft spokespersons said in an email message, “After April 8, 2014, Windows XP users will no longer receive new security updates, non-security hotfixes, free or paid assisted options or online technical content updates from Microsoft.” “Enterprise customers, who have not completed their migration by April 8, 2014, can avail of Custom Support. Custom Support is not designed to extend the life of Windows XP. It should be considered a last resort to help bridge the gap during a migration process to a modern OS,” he added.

Microsoft is not willing to confirm how many banks have updated their ATMs and they have pointed directly to the financial institutions to understand what their plans were regarding the expiration of the program. JP Morgan Chase has confirmed to FOXBusiness that they have purchased a custom technology that supports agreement from Microsoft Corporation. Jim Grimmer, who is the Head of North American ATMs, TD Bank, said in one of his email statements, “In anticipation of tech support for Windows XP expiring, we began working with our service provider, Diebold, to upgrade the core software of our 1,900 US ATMs to Windows 7 in February 2014.”

If an ATM does not upgrade their security software, the biggest danger to the users is the holes in security that can be used by hackers to get the personal data of the users. If you wish to know more on this news, you can contact the Windows support team. They will be able to provide you more information on this.