Monday, June 16, 2014

Making Use Of Office Diagnostics To Recover From An Outlook Crash

The Outlook program is in use by a plethora of computer users. The Outlook program can crash due to a number issues related to the program and the computer. In most of the cases, the user will not be able to find out the exact cause of the Outlook crash. In order to repair Outlook and to find out the underlying cause of the issue, Microsoft has provided an inbuilt Office diagnostics tool. This tool scans the program and gives a detailed report on the Outlook problems. After giving the report, the tool then goes to repair the issue in the best possible way. 

This diagnostic tool is designed to provide the reasons for the crash and the possible solutions to the problem. After the Office Diagnostic tool completes the report, it prompts the user to share the report with Microsoft and then redirect to a webpage that will give a detailed method on the steps to fix the problem that has made the program to crash. Microsoft has assured that the diagnostics report provided by the users is perfectly anonymous and cannot be traced back to them. Most of the users refrain from sending the error reports and other reports to Microsoft, due to privacy reasons. The users are under the impression that the process is long and tedious, but this is not true.

The information that the user sends to Microsoft will not only accurately define the problem, it will also help the user to repair the Outlook program. The Office Diagnostics tool from Microsoft offers a wide range of diagnostics tests that help the user to find out the problem with the Outlook program. One such test is the Setup Diagnostic test that will scan all the installation files and registry keys of Outlook to find out the issue. The process might take about 15 minutes to finish. You will have to remain patient until the test finishes successfully. The function named Disk Diagnostic scans the computer’s hard disk for any faults in the file system. 

Make sure that no other program is running, before starting the disk diagnostic test. Next comes the Memory Diagnostic test. This test scans the Random Access Memory of the computer for any errors or faults. The user can also perform Update Diagnostic and Compatibility Diagnostic tests that scan for available updates for the program. If you wish to know more on the Outlook problems, you can contact our tech support team.

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